If you item arrived damage or size not as per order we will offer replacement or refund after return item, If buyer need refund then he must pay return shipment & maybe restocking fee apply upto 10% We will charge 15% restocking fee & return shipment for all custom made orders.
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (2 to 3 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
CUSTOM MADE ORDER POLICY
SouthBeachLeather is an expert leather manufacturing and retail brand. SouthBeachLeather has been greatly successful for past 16 years. SouthBeachLeather now enhances the policies and the terms and conditions for its custom made order. SouthBeachLeather provides great check that the customers of SBL are fully satisfied with the products they buy. SouthBeachLeather ensures that any problem caused shall be resolved in a way that no rights of buyer or seller are taken away. On behalf of problem solving for Custom Orders, SouthBeachLeather lays some policies that shall be read by all custom made ordering customers.
There shall be No Refund or No Exchange on any Custom Made Order
Alteration is possible on all products, however shipment charges will be bared by the customer.
Customer should provide all body measurement details
SouthBeachLeather has the right to reject any custom made order